I am a human-AI interaction and human-centered research scientist studying how people understand, interpret, and use information to complete tasks, and how systems can be designed to support learning, judgment, and agency rather than bypass the processes through which people learn and build knowledge.
My work sits at the intersection of human-computer interaction, interactive information retrieval, AI evaluation, and learning sciences, connecting technical advances with the real-world challenge of building systems that are trustworthy, equitable, and useful in practice. I focus on two connected threads: (1) modeling users’ evolving information needs from behavioral signals during complex, exploratory tasks to enable personalized, context-aware system support; and (2) designing evaluation frameworks and quality metrics that combine human judgment with automated methods to assess whether systems are useful, trustworthy, and aligned with user goals. Across both, my goal is to close the gap between what technologies can offer and what people actually need.
Currently, I am a Senior Applied Researcher at Seattle Jobs Initiative (SJI), where I work with state government partners on applied research and evaluation for workforce development programs serving underinvested communities.
Previously, I was a Research Scientist at UW College of Education’s AmplifyLearn.AI Center and a startup Colleague AI, where I focused on designing novel human-AI experiences for AI-powered K-12 education tools, with Dr. Min Sun (UW and Colleague AI), Prof. Ben Shapiro (UW), Prof. Jing Liu (UMD), Prof. Joshua Rosenberg (UTK) and Dr. Drew Nucci (WestEd). I partnered with educators and school districts to co-design AI features through mixed-methods approaches, and built evaluation pipelines with human-in-the-loop workflows and task-specific quality metrics. I also coordinated the ISEA program, a national AI and data science capacity-building initiative for education professionals. I served as a Co-PI on an NSF SBIR/STTR grant and an IES grant for the AmplifyGAIN Center, a national R&D center focused on the use of generative AI to enhance mathematics and science teaching and learning in K-12 schools.
I earned my Ph.D. in Information Science in 2023 from the Information School at the University of Washington, Seattle (UW), advised by Prof. Chirag Shah in the InfoSeeking Lab and RAISE. My doctoral research, supported by the NSF, developed conceptual and predictive models for inferring users’ evolving needs during complex search tasks. During my Ph.D., I did a research internship at Microsoft Research (KTX Group), where I worked on incomplete task prediction in collaborative systems. I also conducted community-engaged research with Indigenous scholars and communities under the mentorship of Prof. Clarita Lefthand-Begay and in partnership with the Northwest Portland Area Indian Health Board (NPAIHB), focused on Indigenous health equity and culturally responsive information practices.
Before UW, I spent the first two years of my Ph.D. at SC&I, Rutgers, The State University of New Jersey, New Brunswick, where I worked on information needs and task modeling. Earlier, as a Master’s student at Rutgers, I worked on computational argument mining with Prof. Nina Wacholder, Prof. Mark Aakhus, and Prof. Smaranda Muresan (CU) in the SALTS Lab, designing annotation workflows and managing large-scale corpus construction for NLP research. My path into information science came through earlier training in literature and language, and work in libraries and education.
Research methods. Mixed-methods study design; qualitative research (interviews, contextual inquiry, diary/logbook studies, focus groups, participatory co-design); evaluative research (usability testing, heuristic evaluation, cognitive walkthrough, pairwise comparison); behavioral log analysis; thematic analysis, grounded theory coding, codebook development with intercoder reliability; journey mapping, task analysis, persona development; human-in-the-loop evaluation and annotation workflow design
Quantitative & experimental methods. Experimental and quasi-experimental design (A/B testing, pre-post and matched-comparison designs); survey design and analysis; statistical analysis and hypothesis testing (regression, Chi-square, Fisher’s exact, Kruskal-Wallis, bootstrapping); clustering and classification; predictive modeling from behavioral signals
UX & evaluation metrics. UX, success and usability metrics (SUS, SEQ, UMUX-Lite, HEART framework, task success, time on task, TAM); cognitive load measurement (NASA-TLX); human-in-the-loop and human preference evaluation for AI systems
Technical. Python, R, SQL; NLP/ML, LLM evaluation, RAG systems, fine-tuning (LLMs)
selected publications
- Understanding Teachers’ Use of Generative AI in Math and Science InstructionIn AERA i-Presentation Gallery, 2026
- AmplifyGAIN: National Capacity-Building for Trustworthy AI in EducationIn AERA i-Presentation Gallery, 2026
- How Science Teachers Use AI: A Descriptive Portrait from a National SurveyIn , 2026
- An Integrated Model of Task, Information Needs, Sources and Uncertainty to Design Task-Aware Search SystemsIn Proceedings of the 2021 ACM SIGIR International Conference on Theory of Information Retrieval, Virtual Event, Canada, 2021